UX Design Case Study: SOS Recovery Training Website
Project Overview Client: SOS Recovery Community Organization
Role: UX Designer
Tools Used: Figma, Sketch, Adobe XD
Duration: 3 months
Background SOS Recovery Community Organization provides peer-assisted recovery training. They envisioned a website that would offer seamless access to training information, support resources, and community engagement.
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Objectives
  1. Enhance Usability: Simplify navigation and improve user journey.
  2. Visual Appeal: Create a welcoming and inclusive design.
  3. Resource Accessibility: Ensure easy access to training materials and support information.
Research and Analysis User Personas: Developed based on interviews with potential users, including individuals seeking recovery support and trainers.
Competitive Analysis: Analyzed similar recovery and training websites to identify strengths and areas for improvement.
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Design Process
  1. Wireframing: Created low-fidelity wireframes to map out the site structure.
  2. Prototyping: Developed high-fidelity prototypes using Figma and Sketch.
  3. User Testing: Conducted usability tests with target users to gather feedback and refine the design.
Key Features
  • Intuitive Navigation: Simplified menu structure with clear categories (e.g., About Us, Recovery Training, Calendar).
  • Engaging Visuals: Utilized a calming color palette and inspiring images to create a supportive atmosphere.
  • Resource Hub: Centralized and secure access to training schedules, testimonials, and contact information.
  • Mobile Responsiveness: Ensured the site is fully responsive for users on different devices.
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Reflections This project underscored the importance of user-centered design in creating impactful digital experiences. The collaboration with SOS Recovery Community Organization highlighted the need for empathy and inclusivity in UX design, particularly in support-oriented contexts.
Outcomes
  • Increased Engagement: Improved user interaction and time spent on the site.
  • Positive Feedback: Received favorable reviews from both users and stakeholders.
  • Enhanced Accessibility: Achieved a more user-friendly experience, making resources easier to find.